A platform to address and resolve customer complaints.
Your trust is our priority. Share your concerns, and we’ll work towards a prompt resolution
Enter your grievance details to check the progress of your resolution.
Submit your grievance and track its resolution seamlessly."
At CSM Universe Pvt Ltd, customer satisfaction is at the heart of everything we do. We are dedicated to ensuring a smooth and delightful experience across our brands—Ayurroots, Royal Flavours, and Green Mist.
If you’ve encountered an issue or have a concern, please let us know. Our team is here to listen, address your grievances promptly, and provide a resolution that meets your expectations
If your grievance isn’t resolved to your satisfaction, you can escalate it to our grievance cell.
+91 9447006562
If your grievance isn’t resolved to your satisfaction, you can escalate it to our grievance cell.
Ms. Athira Sabu
+91 9447006562
Resolution Timeline Once we receive your grievance, our team will review it and provide an initial response within 48 business hours. We aim to resolve your concern promptly.
