Access to and use of the https://www.csmuniverse.com/ website (hereinafter the Consumer Social Marketing Website) and the information, materials, products and services available through the this Website are subject to these terms of use.

The Website Terms of Use may be updated from time to time. Updated versions will be posted on the Consumer Social Marketing Website and are effective immediately. When using this website you should regularly verify whether the Website Terms of Use have been updated or amended.

This Website provides information on Consumer Social Marketing, the Business model ,oppurtunity ,products and services, is intended only for use from and in the Republic of India and is based on the laws of India. Consumer Social Marketing disclaims any liability and responsibility for use of this Website from other countries

1.Privacy Statement and Policies

All personal data provided to Consumer Social Marketing while using this Website will be handled in accordance with the Website Privacy Notice. All information provided to us during the use of the Consumer Social Marketing Website must be correct, complete, and up to date. If we have reason to believe that incorrect, incomplete or outdated information has been provided, access to the Consumer Social Marketing Website may be limited or blocked.

As soon as you complete the registration process we will send your user ID and password to your respective mobile number as sms and e-mail, given to us along with your personal information. The website transfers the complete responsibility of maintaining the account’s confidentiality to the account holders. We vitally recommend you to follow the below steps for your privacy purpose.

• Always logout after your shopping/browsing session. Consumer Social Marketing is not liable for any misuse/ loss/ harm that may occur due to your incomplete logout of the session.
• In case your account is violated by others, mail your concerns to [email protected]

We have a view that protection of your privacy as a very important. We understand clearly that You and Your Personal Information is one of our most important assets. We store and process Your Information including any sensitive financial information collected (as defined under the Information Technology Act, 2000), if any, on computers that may be protected by physical as well as reasonable technological security measures and procedures in accordance with Information Technology Act 2000 and Rules there under. If you object to Your Information being transferred or used in this way please do not use Website.

2.Password Protection

The password-protected parts of the Consumer Social Marketing Website are intended exclusively for CSM Members, Franchisee owners and HSM’s in India. Please note: Passwords should not be given to third parties and must be protected from unauthorized access. If you become aware of any unauthorized use of your password, you should notify Consumer Social Marketing immediately. Consumer Social Marketing disclaims any liability and responsibility for damage caused as a result of improper use of passwords.

3. PRODUCT ASPECTS

The Products available on the website/app are posted and obtained through the numerous well reputed vendors and distributors.

• The Specification and user manual, which come along with the products, is from the respective brands of the company, Consumer Social Marketing does not take the liability for the dissimilarity of the content with the product of the same.
• The images, description, features and technical specifications described on each product may not be percent accurate. If your product’s description mismatches your actual search or necessity Consumer Social Marketing aid to solve your stress by asking you to “return your product in an unused condition”, as per applicable time frame mentioned in our Returns Policy.
• The pricing posted on products (distributor price) may be lesser than the MRP (Maximum Retail Price) of the product. This occurs mainly if the product undergoes a discount or any other offers of the website or as per our Business Promotion activity.
• The Warranty of each product is displayed under the terms of the mother concern of the brands or the manufactures. In some cases the seller owns the warranty of the product. Whichever the case may be, the warranty of the products shown in the website/app cannot be borne by Consumer Social Marketing and it applies as per the Brand/Manufacturer terms of warranty.

4. LIABILITY LIMITATION

To the extent permitted by applicable law, neither Consumer Social Marketing nor its affiliates shall be liable for any direct, indirect, consequential or other damages whatsoever, including but not limited to property damage, loss of use, loss of business, economic loss, loss of data or loss of profits, arising out of or in connection with your use or access to, or inability to use or access the vicib homely Website or its content.

Consumer Social Marketing will use reasonable efforts to ensure that the information and materials provided on this Website are correct. However, we cannot guarantee the accuracy of all information and materials and does not assume any responsibility or liability for the accuracy, completeness or authenticity of any information and materials contained on this Website. We do not warrant that the operation of this Website will be uninterrupted or error-free, or that this Website is free from viruses or other components that may be harmful to equipment or software. we does not guarantee that the Consumer Social Marketing Website will be compatible with the equipment and software which you may use and does not guarantee that this Website will be available all the time or at any specific time.

You agree to indemnify, defend and hold Consumer Social Marketing and its affiliates harmless from any liability or loss, related to either your violation of these Website Terms of Use or your use of this Website.  We highly recommend you to maintain your account in a confidential manner, since it is your responsibility to protect your personal details.

5.COPYRIGHT CONTROL

The Consumer Social Marketing Website and materials made available on this Website are protected by intellectual property rights, including copyrights, trade names and trademarks, including the name Consumer Social Marketing and the Consumer Social Marketing logo, and are owned by Consumer Social Marketing pvt. Ltd. or used by Consumer Social Marketing under a license or with permission from the owner of such rights. Materials protected by such intellectual property rights include the design, layout, look, appearance, graphics, photos, images, articles, stories and other materials available on the Consumer Social Marketing Website (collectively, Website Materials).

Website Materials may only be reproduced, distributed, published or otherwise publicly presented based on a prior written consent by Consumer Social Marketing. As an exception to this rule, vicib homely grants CSM independent distributors, official franchisee owners, hsm’s a limited, non- exclusive, revocable license to use Website Materials solely for the purposes of operating their business by downloading, storing, printing, copying, sharing and displaying Website Materials, provided that the Material is unaltered and the source of information is quoted in case any Website Materials are disclosed to third parties.

The right to use the password-protected parts of the Consumer Social Marketing Website as an independent distributor official franchisee and hsm ends on termination of the Contract without the need for any further actions by Consumer Social Marketing. In the event of termination thereof, the independent distributors, franchisee’s and hsm’s must delete or destroy all stored, printed or copied materials, unless they must be retained to comply with legal requirements.

6. Policy on Product Return

The site has customized certain criteria towards the product return by its customer. Our criteria are based on transit damage, faulty products, mistake in delivery address, inaccurate product and unfinished packing. If your requirement meets any of the above criteria then you can avail this policy.

7. USE OF MATERIALS

The materials of the product such as description, catalogues that are available on the website/app/authorized Printed form of material are completely under the norms of Terms of Consumer Social Marketing. We highly condemn on those who misuse the material by selling, rent, copy right and lease or use it for some other commercial purpose.

8. LAW & JURISDICTION

The use of the Consumer Social Marketing Website and these Website Terms of Use are governed by the laws of the Republic of India. The courts of kottayam have exclusive jurisdiction and venue for any disputes arising from or in connection with the use of the Consumer Social Marketing Website or these Website Terms of Use.

9. MODIFICATION OF TERMS AND CONDITION OF SERVICES

The norms under the Terms & Conditions of the website/app will be modified and updated as per our desired time and decision. These changes will not be pre- informed to you

10.TERMINATION

If Consumer Social Marketing comes across any member of the site who has counterfeited or acted against the T&C, the website has full authority to terminate the user account and claim penalty through the legal proceedings.

11.PRICING ERRORS

We reserve the right to amend any pricing error displayed due to human error, computer malfunction or other reason. We will notify you of any error in pricing and you may elect not to purchase any Good/s where the price has been corrected

12.BILL & INVOICE

The tax invoice will be issued from the respective point of sales. Before or upon delivery of the Goods, tax invoice will be provided with the total price for the Goods inclusive of taxes.

13. COMMUNICATION WITH CUSTOMERS

Consumer Social Marketing ensures that any Product/Service Promotion initiated by the company is informed to our customers though SMS and e-mails, social media platforms. In order to keep the customers informed about their transactions, Consumer Social Marketing sends regular Transactional SMS and E-mails to the customers.

If you have any queries with regard to the Terms of Use, please contact [email protected].