WEBSITE TERMS OF USE

This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, Privacy Policy and Terms of Use for access or usage of our website: www.csmuniverse.com.

The domain name www.csmuniverse.com or (hereinafter referred to as "Website") is owned by M/s CSM Universe Private Limited, which is a registered company, having its head office at Door No. 40/1873, Vasudeva Complex, Civil Line Road, Palarivattom, Kochi, Kerala – 682025, India.

In General

CSM Universe owns and operates the website with its full ownership & control. This document governs your relationship with CSM Universe as a Customer / Independent Distributor. Access to and use of this website and the products and services available through this website (collectively, the “Services”) are subject to the following terms, conditions, and notices (“Website Terms of Use”). By using the Services, you are agreeing to all of the website terms of use, as may be updated by us from time to time. You should check this page regularly to take notice of any changes we may have made to the website terms of use.

Access to this website is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice. We will not be liable if for any reason this website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or this entire website.

Website disclaimer

The contents of this website are only for information purpose. Users are advised to rely on information posted herein for any purpose only after verification and confirmation of the same from authentic and authoritative sources. Neither CSM Universe nor the website developer is responsible for any consequences that may arise out of using such information without verification / confirmation. There may be time gap in internet / online posting / transmission of information and availability of such information at browsers’ end. Exact status may be confirmed from source www.csmuniverse.com. We are running this website, to promote our business within our direct selling network. We are at Door No. 40/1873, Vasudeva Complex, Civil Line Road, Palarivattom, Kochi, Kerala – 682025, India. The Payment Gateway, which we mentioned in this website, is our official account, the money collected from this website on behalf of CSM Universe i.e. M/s CSM Universe Private Limited on the sale of products exclusively marketed by M/s CSM Universe Private Limited.

Prohibitions

The services available on this website are for customers, who are interested and have requested to become a Customer / Independent Distributor of the CSM Universe. Once you register as a user, you will permit us to fill CSM Universe registration form and to mention your name where ever your signature is required.

You must not misuse this website:www.csmuniverse.com. You will not: commit or encourage a criminal offense; transmit or distribute a virus, Trojan, worm, logic bomb or any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person’s proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as “spam”; or attempt to affect the performance or functionality of any computer facilities of or accessed through this website. Breaching this provision would constitute a criminal offense and CSM Universe will report any such breach to the relevant law enforcement authorities and disclose your identity to them. We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data, or other proprietary material due to your use of this website or to your downloading of any material posted on it, or on any website linked to it.

Intellectual Property, Software and Content

The intellectual property right in all software and content (including photographic images) made available to you on or through this website remains the property of CSM Universe or its licensors and are protected by copyright laws and treaties around the world. All such rights are reserved by CSM Universe and its licensors. You may store, print, and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute, or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this website nor may you use any such content in connection with any business or commercial enterprise.

Terms of Sale

By placing an order, you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price. Dispatch times may vary according to availability and subject to any delays resulting from postal delays or force majeure for which we will not be responsible

In order to contract with CSM Universe you must be over 18 years or 21 years (if in state of Maharashtra) of age. CSM Universe retains the right to refuse any request made by you. If your order is accepted, we will inform you by email. When placing an order, you undertake that all details you provide to us are true and accurate, that you are an authorized user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. All prices advertised are subject to such changes.

Disclaimer of Liability

The content presented on the website www.csmuniverse.com is provided without any guarantees, conditions, or warranties regarding its accuracy. Unless explicitly stated otherwise and to the fullest extent allowed by law, CSM Universe, along with its suppliers, content providers, and advertisers, disclaims all implied conditions, warranties, and other terms that may be implied by statute, common law, or equity. Furthermore, CSM Universe shall not be held liable for any form of damages, including but not limited to direct, indirect, special, consequential, punitive, or incidental damages, as well as damages for loss of use, profits, data, or other intangible assets, harm to goodwill or reputation, or expenses incurred in acquiring substitute goods and services. These damages may arise from or be connected to the use, inability to use, performance, or failures of this website and any materials posted on it, regardless of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law, or by any other means. This disclaimer does not affect CSM Universe's liability for death or personal injury resulting from negligence, fraudulent misrepresentation, or misrepresentation of a fundamental matter, or any other liability that cannot be excluded or limited under applicable law.

Linking to this Website

Our website may include links to other websites that may be of interest to you. However, once you use these links to exit our website, please be aware that we do not have any control over these other websites. Consequently, we cannot take responsibility for the protection and privacy of any information you provide while visiting such websites. These external websites are not governed by this privacy statement. We recommend exercising caution and reviewing the privacy statement applicable to the specific website you are visiting.

Indemnity

Customers and Independent Distributors agree to indemnify, defend, and hold harmless CSM Universe, along with its directors, officers, employees, consultants, agents, and affiliates, from any and all third-party claims, liability, damages, and associated costs (including, but not limited to, legal fees). These claims and costs may arise due to your use of this website or your violation of the website terms of use.

Modification of Website Terms of Use

CSM Universe reserves the right, at its absolute discretion and without prior notice, to modify, remove, or change the Services and / or any page of this website, as well as its policies.

Invalidity

If any portion of these website terms of use is deemed unenforceable, including any provision where we limit our liability to you, the enforceability of the remaining parts of the website terms of use will not be affected, and all other clauses will remain in full force and effect. If possible, any clause, sub-clause, or part of a clause / sub-clause that can be separated to make the remaining portion valid will be interpreted accordingly. Alternatively, you agree that the clause will be adjusted and interpreted in a manner that closely aligns with the original meaning of the clause / sub-clause to the extent permitted by law.

Complaints

We operate a complaint handling procedure which we will use to try to resolve disputes when they first arise; please let us know if you have any complaints or comments.

Waiver

If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.

Communication with Customers / Independent Distributors

CSM Universe is committed to keeping our customers / Independent Distributors informed about our Product / Service Promotions through SMS and emails. Additionally, we send regular Transactional SMS and emails to our Customers / Independent Distributors from the email address: [email protected]. If you have any inquiries or questions regarding the website's terms of use, please do not hesitate to contact us by emailing us at the following email address: [email protected].

Termination

CSM Universe reserves the right to take appropriate action in the event that any member of the website is found to have engaged in counterfeiting or violated the website terms of use. This includes the company's authority to terminate the user account and pursue penalties through legal proceedings as deemed necessary.

Governing Law

The website terms of use are crafted in a clear and understandable manner and are governed by the laws of India. Accordingly, any disputes or conflicts, whether directly or indirectly related to these website terms of use and associated with this website, must be exclusively brought before the appropriate courts in Kochi (Kerala, India). These courts are vested with the relevant jurisdiction. If your disputes are found to be in violation of these terms, you will be held responsible for any penalties imposed by the jurisdiction.